Privacy Policy
Last updated: March 2026
1. Introduction
SiteLoom ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website builder platform at siteloom.co.
2. Information We Collect
Account information: When you create an account, we collect your name, email address, and payment information (processed securely by Stripe).
Usage data: We collect anonymous analytics data using Plausible Analytics (privacy-friendly, no cookies) and Ahrefs to understand how our website is used.
Contact form: When you submit our contact form, we collect your name, email, and message content via Netlify Forms.
3. How We Use Your Information
We use your information to:
- Provide and maintain our website builder service
- Process payments and manage your subscription
- Respond to your inquiries and support requests
- Improve our platform and user experience
- Send important service-related communications
4. Data Sharing
We do not sell your personal data. We share data only with:
- Stripe — for payment processing
- Netlify — for hosting and form submissions
- Plausible Analytics — for anonymous, cookie-free analytics
5. Cookies
SiteLoom uses minimal cookies. Plausible Analytics does not use cookies. We do not use tracking cookies or third-party advertising cookies.
6. Your Rights (GDPR)
If you are in the European Economic Area, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
To exercise these rights, contact us at privacy@siteloom.co.
7. Data Security
We implement appropriate security measures to protect your data, including SSL encryption, secure payment processing via Stripe, and regular security reviews.
8. Contact
For any privacy-related questions, contact us at privacy@siteloom.co.
SiteLoom is operated by ADLX Ventures, Belgium.